These forms can be added easily at any point in the conversation. It even offers a live chat functionality to its customers, allowing their operators to charge right into the conversation if they feel the chatbot cannot answer customers’ questions. The Nordstrom chatbot asks customers about who they wish to buy a gift for and...Read More

Rapid digital adoption is changing the way customers interact with brands online. If you’re sick, you can schedule an appointment with your doctor and share your symptoms from your phone. Once you have customer feedback and metrics about your chatbot, optimize it to improve the conversations and lower your fallback rate. To measure the success...Read More

Natural Language Understanding: Measuring the Semantic Similarity between Sentences Undergraduate Research Opportunities For example, the sentence “John went to the store” can be broken down into tokens such as “John”, “went”, “to”, “the”, and “store”. Tokenisation is an important step in NLP, as it helps the computer to better understand the text by breaking it...Read More

Exporting commands from the Streamlabs Chatbot In my time using this software, I found it difficult to use because of it overloading my CPU and causing issues with my streams. In recent times, they have added many features that are stuck behind paywalls which makes it unappealing. Live streaming software that provides businesses with tools...Read More